The State of Women’s Healthcare in New Hampshire: Survey Insights

November 24, 2020   Practice News & Events

Garrison survey_website

In September we sent out a survey to determine how comfortable women have been receiving any kind of treatment since the onset of the COVID-19 pandemic in March. Thank you to all of you who participated. With this data, we’ll be able to identify areas in healthcare that could use improvement and also strengthen offerings that patients deem hugely important to their comfort levels during this time.

In total, 90 women responded to our survey, ranging in age from those in their 20s and 30s to those who are 65+. A complete breakdown of age brackets can be seen below.

Before we dig into the results, the three major takeaways are as follows:

  • Telehealth visits are in and likely here to stay.
  • Women are still choosing to conceive despite being in the midst of a pandemic.
  • Patients generally feel positive about their overall health experience since March.

Telehealth visits are in and here to stay

“Adapting to the new normal.” We’ve heard this phrase a lot these last few months, and as practices continue to innovate and provide care for their patients, telehealth visits have grown increasingly popular. Of the women surveyed, 55% have experienced a telehealth visit, either with Garrison or another practice.

While some people are more comfortable with in-person appointments, more than half of the respondents prefer virtual visits.

  • 56 % of patients feel telehealth visits are more convenient than traveling to an in-person visit
  • 25% of patients believe the quality of a virtual visit seems the same as an in-person visit

Like any coin, no opinion comes without two sides. Naturally, some respondents have concerns over this new appointment format.

  • 17% feel it is more difficult to have a provider look at a physical problem
  • 19% believe the quality of the visit does not seem as good as an in-person visit

Despite some initial concern, 44% of respondents would consider having a virtual visit again, even after the pandemic ends. This tells us patients have begun adapting to this new normal, and telehealth visits are likely here to stay!

Women are still choosing to conceive during the pandemic

Despite in-person visits becoming more difficult, and growing uncertainty around visitation privileges in potentially COVID-19-crowded hospitals, patients remain optimistic about delivery and meeting with their providers.

When asked about their comfort level with in-person treatment, 70% of women are either comfortable or very comfortable receiving that type of care during this pandemic. With that stat in mind, it makes sense that 85% have not felt the need to reconsider getting pregnant during this time and that a majority of women (49%) are either comfortable or very comfortable delivering in a hospital.

Patients remain positive about their overall healthcare experience

While everyone, patients and providers alike, has had to quickly adapt in response to COVID-19, the sentiment on overall healthcare is fairly positive.


In conclusion, we’d like to thank you again for your support in launching this survey, and for your patience and cooperation during this time as we continue to strive to provide you the highest level of care possible. While we can’t speak for every practice, at Garrison Women’s Health it truly is a collaborative effort and we’re so appreciative of your flexibility and compassion over these past few months.

Please do not hesitate to reach out if you have any questions regarding your care.

In health,

Garrison Women’s Health

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